Each piece is custom made to order according to the selected customization specification. The images shown represent the design direction, material, color, and finishing details of the piece. Natural variations in tone, scale pattern, and texture are part of genuine crocodile leather, making each creation uniquely its own. After your order is placed, a member of our team will personally contact you within 24 hours to confirm your exact key type, review the final details, and assist with any custom requests before production begins. This ensures your piece is crafted according to the correct key shape, button layout, and selected customization details. Each piece passes through multiple hand-finished stages, including moulding, hand-cutting, stitching, painting, edge finishing, final detailing, and fit preparation. Custom made pieces typically require around 2–3 weeks in total, including handcrafted production and worldwide DHL Express delivery from Dubai upon completion.

Every order is delivered in our signature signature black lacquered wooden presentation box — designed for memorable unboxing, gifting, display, and long-term storage. A considered part of the ETK experience, the presentation box offers a refined way to receive, present, or gift your bespoke piece. A complimentary handwritten card may also be included on request. You may select this option in the cart menu before checkout. After your order is placed, a member of our team will personally contact you within 24 hours to confirm the message and details. Your message will be handwritten on a card, placed inside an envelope, and included within your ETK presentation packaging.